Talent we offer

ServiceNow developers who turn platform sprawl into streamlined workflows

  • Design and implement scalable ServiceNow workflows, apps, and portals
  • Stabilise and modernise legacy ServiceNow implementations
  • Extend ServiceNow with integrations, automation, and custom experiences

When hiring a ServiceNow developer through us makes sense

Signals that a dedicated ServiceNow engineer or pod will materially improve your delivery speed and platform health.

You have a growing ServiceNow backlog and missed SLAs

Incidents, requests, and enhancement tickets are piling up because your current team can’t keep pace with demand.

Your instance is heavily customised and fragile

Small changes risk breaking workflows, and upgrades are delayed because no one fully understands the impact of legacy customisations.

You’re rolling out new modules or expanding use cases

You plan to add ITOM, HRSD, CSM, SPM, or custom apps and need developers who have done these implementations before.

You lack in‑house ServiceNow engineering depth

Admins or generalists are stretching to write scripts and integrations, slowing delivery and increasing risk.

You need structured integrations and automation

ServiceNow must reliably connect to monitoring, HR, finance, or DevOps tools, and ad‑hoc scripts are no longer sustainable.

You want to stabilise and modernise your platform

You’re ready to rationalise workflows, clean up configuration, and move towards an upgrade‑safe, best‑practice ServiceNow implementation.

What ServiceNow developers can deliver

Where our ServiceNow developers add immediate value

Cross-industry

ITSM and ITOM workflow optimisation

Refactor incident, problem, and change workflows, eliminate customisation debt, and improve SLA adherence while reducing manual handoffs.

Enterprise

Employee and service portals

Design and build intuitive Service Portal / Employee Center experiences that surface the right services, knowledge, and approvals with fewer clicks.

Technology & Services

ServiceNow integrations and data flows

Implement and harden integrations between ServiceNow and tools like Azure AD, Jira, monitoring, HR, and finance systems to enable end‑to‑end automation.

Financial Services

Custom applications on ServiceNow

Develop scoped applications on the Now Platform for risk, compliance, and operations use cases, using out‑of‑the‑box capabilities where possible to stay upgrade‑safe.

Mid‑market

Platform clean‑up and upgrade readiness

Audit your instance, reduce unused or brittle customisations, and prepare for major upgrades without breaking critical workflows or reporting.

How we engage

ServiceNow talent that fits your stack, governance, and roadmap

We combine deep ServiceNow experience with pragmatic delivery so you get developers who can ship safely in your environment—whether you need a single specialist or a small pod.

01

Clarify outcomes, scope, and platform context

We align on the business outcomes, current ServiceNow footprint, governance model, and near‑term backlog to define what success looks like for the role.

02

Define skills, seniority, and responsibilities

We shape the profile across modules (ITSM, ITOM, HRSD, CSM, custom apps), scripting needs, integration stack, and level of ownership versus support.

03

Source, vet, and match ServiceNow talent

We present vetted developers with proven ServiceNow experience, assessing scripting, configuration discipline, upgrade‑safe design, and stakeholder communication.

04

Onboard into your ways of working

We integrate developers into your agile rituals, environments, and release processes, ensuring access, documentation, and security requirements are in place from day one.

05

Deliver, iterate, and adapt the team shape

We track delivery against outcomes, adjust scope or capacity as your roadmap evolves, and can transition from staff augmentation to fixed‑scope projects where helpful.

Business Outcomes

  • Faster delivery of ServiceNow features without compromising stability or compliance.
  • Reduced platform complexity and technical debt from ad‑hoc customisations.
  • Better adoption of ServiceNow through usable workflows and portals.
  • Clear capacity to tackle backlog items, upgrades, and new modules in parallel.
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Fabrice Campoy
Fabrice Campoy
Vice President, Schneider Electric

“Autolayer helped us unify our partner reporting across Africa. Their team is relentless about solving the tough problems.”

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